Privacy Policy
Effective Date: July 16, 2026
1. Introduction
Welcome to Bennu Studio ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"), book an appointment, or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
A. Personal Data
Personally identifiable information that you voluntarily give to us when you book an appointment, sign up for our newsletter, or contact us. This may include:
• Full Name
• Email address
• Telephone number
• Appointment history and service preferences
• Notes regarding your hair type, allergies, or chemical treatments (for your safety and service quality)
B. Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
C. Financial Data
If you purchase products, gift cards, or pay a deposit for your appointment online, data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected. Note: We do not store financial data on our servers; all payments are processed securely by our third-party payment processors.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
• Schedule, manage, and confirm your salon appointments.
• Send you SMS or email reminders regarding upcoming appointments.
• Process payments and refunds.
• Provide personalized hair care recommendations and services.
• Respond to your customer service requests, questions, and feedback.
• Send you marketing and promotional communications (you can opt-out at any time).
• Compile anonymous statistical data and analysis for use internally to improve our Site and services.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, such as online booking systems (Timma), payment processing, email delivery, and website hosting.
Legal Obligations: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (such as maintaining client service history for chemical treatments).
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
• The right to access the personal information we hold about you.
• The right to request that we correct any inaccurate personal data.
• The right to request that we delete your personal data.
• The right to opt-out of marketing communications.
To exercise any of these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
10. Contact Us
If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:
Bennu Studio
Address: Rosenlundgata 9, 0474 Oslo, NO
Phone: +47 91 55 28 78
Email: bennu.studio.oslo@gmail.com